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Spotlight: Our college interns

By Jeff Baker, Program Administrator, BWC Special Investigations Department

In recognition of International Fraud Awareness Week 2017, we are highlighting careers in criminal investigations, especially those that commence with the study of criminology, criminal justice, law enforcement, digital forensics or data analytics.

History:  BWC’s Special Investigations Department (SID) created its college relations program in 1995 to promote the study and practice of criminology, criminal justice, law enforcement and public administration. On college and university campuses throughout Ohio (and beyond), SID staff members exchange insights with students, faculty and staff members on how to combat crime.

Since the program began 20 years ago, SID has recruited, selected and trained more than 300 paid interns and unpaid externs. Many have gone on to become law enforcement officers, criminal investigators, special agents, digital forensic analysts, assistant special agents in charge and special agents in charge. We currently employ in full time positions, thirteen graduates from our SID college internship program.

On Campus: BWC representatives travel to colleges and universities to meet with candidates. For example, on Nov. 14, BWC was represented at Bowling Green State University by SID Special Agent in Charge Craig Matthews and BWC Human Capital Management Analyst Megan Lentz.

They participated in a job fair specifically targeted toward criminal justice majors. Matthews described the internship program in the special investigations department at the Toledo service office and Lentz explained the application process.

Panel Discussion:  For two hours on Nov. 15, two investigative professionals, Taylor Scarberry and Paul Balzer, participated in our agency’s second panel event where five current permanent employees who started out at BWC as interns discussed their experiences with our current interns. Moderated by Megan Lentz, these successful professionals painted a picture of what it is like to permanently come on board with our agency.

The former SID interns described their success and career paths working in specialized units, including the intelligence and special investigations units (SIUs), as well the health care provider team and regional claimant SIU.

Megan Lentz, Kayla Michel, Luke Bogner, Nathan LaChappelle, Taylor Scarberry and Paul Balzer

They described their many important responsibilities as a college intern with SID. They also mentioned what they did not do, such as getting coffee or food for their co-workers, running any errand, or any other trivial activity.

Panelist Taylor Scarberry: Taylor started his career with BWC in November 2012 as an exemplary college intern with the Columbus SIU. On August 22, 2016, he commenced his permanent employment with BWC as a Criminal Investigator with the Southeast Regional Claimant SIU, assigned to the Cambridge service office. He reports to special agent in charge Scott Lape, a former SID college intern.

During today’s panel discussion, Taylor offered the following knowledge, understanding and wisdom:

“Following my experience as a college intern with the Special Investigations Department and obtaining my Bachelor’s degree in Criminology from The Ohio State University, it was important to me to find a career in criminal justice.  I discovered quickly during my internship that criminal justice was something I was passionate about and saw myself establishing a career in.  BWC provided me that opportunity and the team atmosphere within the SID is something I enjoy being a part of every day.”

Panelist Paul Balzer: Paul started his career with BWC in 2010 while a student at The Ohio State University. Following his internship, he joined BWC full-time as a criminal investigator with health care provider team (HCPT) in December 2011. On October 7, 2012, Paul was promoted to special agent with the HCPT. On Nov. 28, 2016, he was promoted to fraud analyst with the intelligence unit, a team supervised by a former SID college intern, special agent in charge Eric Brown.

As an experienced panelist who has already earned multiple promotions, Paul offered the following recollections and insights:

“I had no idea what this agency did or that it even existed. But the synopsis I read about the internship combined all three things I had wanted to do – work in health care, computer science and criminology. In my current position, I want to continue to make an impact. There are a lot of challenges in the criminal justice system, but we can still make an impact and improve the lives of others. I hope we continue to use critical resources in the most efficient manner possible to stop fraud, because fraud just drives up costs for the entire system.”

Reasons for Ongoing Success: The SID college relations program has been successful in hiring interns with a variety of backgrounds, majors and career goals who quickly become vital assets to BWC’s efforts to fight workers’ compensation fraud. We solicit and heed feedback from our interns to continually improve our program.

The Future: If you know of any students that would be a great fit in our program, please encourage them to submit an application via our Future Opportunities posting. We have an intern position that we are looking to fill right now and we are using the Future Opportunities posting to select our applications. Additionally, we have the specific intern positions posted:

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Spotlight on SID’s college relations program

Developing tomorrow’s leaders in criminal justice, law enforcement

By Jeff Baker, Program Administrator, BWC Special Investigations Department

Interested in getting coffee? Making photocopies?

You won’t find that at the Ohio Bureau of Workers’ Compensation’s (BWC) Special Investigations Department (SID). SID interns are real employees who do real work as part of our college relations program, now in its 23rd year.

“We’re treated like coworkers,” says Ohio State University student Gabby Master, an intern in SID’s intelligence unit. “We do all the projects everyone else does.”

On top of all that, she adds, “It’s really fun!”

(You can catch Gabby sharing more about her intern experience in this YouTube video.)

Established in 1995, SID’s college relations program promotes the study and practice of criminology, criminal justice, law enforcement and public administration. Since its inception, SID has recruited, selected, oriented and trained more than 300 paid college interns.

Gabby Master, Kelsey Wilson, Loryn Competti and Brianna Belmonte

Many have humbled us with favorable feedback over the years, but we know the credit and accolades go to them. Their careers are testament to their professionalism.

Many have gone on to become officers, criminal investigators, special agents, fraud analysts, digital forensic analysts, assistant special agents in charge, special agents in charge and assistant director.

We’re pleased that for more than 20 years our college relations program has attracted students from a variety of backgrounds, schools and experiences.

Today we have seven talented interns working with our special investigations units (SIUs) statewide. Four college interns (pictured above) are based in our Columbus headquarters: Gabby Master, Kelsey Wilson, Loryn Competti and Brianna Belmonte. Our other SID interns (not pictured) are Allison Castle (Lima), Stephen Kersey (Toledo) and Connor Yuellig (Governor’s Hill).

These interns are here for the same reasons that our past interns have worked with SID. They want a challenge, and that’s what they get.

“Our interns have helped us tremendously over the years,” says SID Director Jim Wernecke. “Their work has helped us convict hundreds of fraudsters and saved the BWC system tens of millions of dollars.”

Are you enrolled at a college or university and interested in joining our team as an intern? If so, I invite you to contact me at Jeffrey.B.1@bwc.state.oh.us.

Spotlight: Eric Brown – From college extern to special agent in charge of two elite teams

By Jeff Baker, Program Administrator, BWC Special Investigations Department

eric-brown-picMembers of the Special Investigations Department (SID) congratulate Eric Brown. On Oct. 17, 2016, Eric was promoted to special agent in charge (SAC) of the intelligence unit (IU) and the safety violations investigation unit (SVIU).

Eric started his career with BWC in September 2007 as a college extern with SID Administration’s fraud hotline team. Well-deserved promotions soon followed. Since March 2008, Eric has served the department as a college intern with IU, and full time as a criminal investigator and special agent with the health care provider team (HCPT).

intelligence4While working with SID, Eric  completed two degrees. He earned a Bachelor of Arts from The Ohio State University, with a major in Political Science and a minor in Sociology/Criminology, and a Master of Business Administration  from the University of Cincinnati.

Throughout his career, applying insight, initiative and perseverance, Eric  has significantly contributed to the department’s success. For example, he:

  • Initiated and developed the SID Case Management application;
  • Initiated and co-administered the SID Social Media campaign;
  • Co-initiated the SID 2014 Electronic Surveillance Equipment Symposium;
  • Co-initiated, staffed and co-executed the SID Technical Operations Group.

Eric was one of four special agents on Sept. 14 to receive a 2016 Innovator award. He and his co-recipients met criteria including: developed trend-setting initiatives, created an original idea or uniquely adapted an existing program, process or concept, which resulted in a long term benefit to the department; developed new work methods that reduced waste or stretched resources; and provided creative suggestions that saved the department time or money.

safety-violations2Certainly, for all of the above reasons, you can see why we thank and congratulate SAC Brown! We look forward to his continued leadership and success in our department.

For more information about IU, see our Jan.22 article, Spotlight: Intelligence Unit — Predicting even more results, here.

For more information about SVIU, see our 2011 article, SVIU: Investigating suspected violations of specific safety requirements, here, or our 2013 article, Completing the circle of coverage: A look at our Safety Violations Investigation Unit, here.

For more information about the SID see our most recent annual report here.

Spotlight: Dan Fodor – From college intern to assistant director, special investigations central operations

October 14, 2016 1 comment

By Jeff Baker, Program Administrator, BWC Special Investigations Department

fodor-picMembers of the Special Investigations Department (SID) congratulate Dan Fodor. In June 2016, Dan (shown presenting at the 2016 SID in-service meeting on Sept. 14) was promoted to assistant director, central operations.

Assistant director (AD) Fodor started his career with BWC in June 1991 as a college intern with the internal audit department. During this time, Dan completed his degree and became a certified public accountant. He earned a bachelor’s in accounting from The Ohio State University. In December 1991, Dan commenced his initial full-time position with BWC as a  financial/operational auditor and consultant. By the autumn of 1996, he had earned the title of audit senior and commenced his stellar management career.

sid-text-3In November 1999, Dan joined SID as the special agent in charge of the intelligence unit (IU), providing essential support to special investigations unit field agents through fraud detection and data analysis. Given his knowledge, skills and successes with IU, Dan accepted, in June 2014, the additional responsibility of supervising the safety violations investigation unit (SVIU), a team devoted to investigating alleged safety requirement violations that have resulted in a workplace injury, illness or death.

Throughout his career, applying uncanny intuition, uncommon sense and diligence, AD Fodor has energetically prompted our agency’s success and earned the respect of his SID colleagues.

A few examples from his 25-year career, include:

  • Guided and directed the department’s effective use of the agency’s data warehouse;
  • Developed and executed SID performance measurements and management reporting;
  • Effectively partnered with other BWC operational areas and external entities;
  • Co-administered the SID strategic planning process for several five-year plans;
  • Since 2000, IU has detected 18,950 fraud allegations, resulting in the identification of $473 million in savings; and
  • Between 2000 and June 30, 2016, IU’s fraud allegations resulted in 948 criminal referrals and 480 convictions.

These performance results demonstrate, in part, why Dan is highly qualified to direct our SID central operations. Certainly, for all of the above reasons, you can see why we thank and congratulate AD Fodor! We look forward to his continued guidance, direction, leadership and success in our department.

dan-fodor-quote2
For more information about IU, see our Jan.22 article, Spotlight: Intelligence unit — Predicting even more results, here. For more information about SVIU, see our 2011 article, SVIU: Investigating suspected violations of specific safety requirements, here, or our 2013 article, Completing the circle of coverage: A look at our safety violations investigation unit, here. For more information about the SID, see our most recent annual report here.

SID Annual in-service training – An opportunity to recognize our own – Part 3 of 3

By Jeff Baker, Program Administrator, BWC Special Investigations Department

In our constant quest for improvement, all members of the Bureau of Workers’ Compensation Special Investigations Department (SID) annually complete in-service training. On Sept. 14, led by SID Director James Wernecke, we shared investigative successes, acknowledged team results, and presented individual awards.

Preparations: In August, all 126 SID employees had been invited to nominate a peer to receive an individual award. A management committee furnished behavioral characteristics for use by SID employees when submitting written justifications for any peer nomination. These characteristics varied according to the type of award: Innovator; Excellence; and Leadership. In reviewing all nominations, the committee members found that imminently qualified professionals were nominated by their colleagues. Ultimately, the committee selected the six most-worthy SID employees.

Presentations: These talented and dedicated professionals received their awards at the culmination of the Sept. 14 event.

Four special agents with the SID Health Care Provider Team (HCPT) received Innovator awards. They met criteria including: developed trend-setting initiatives, created an original idea or uniquely adapted an existing program, process or concept, which resulted in a long term benefit to the department; developed new work methods that reduced waste or stretched resources; and provided creative suggestions that saved the department time or money.

josh-g-1A special agent with considerable field training officer experience from the southeast regional claimant special investigations unit (SIU) earned the Excellence award. The special agent met four standards including: performing duties or providing services to others that are beyond the professional’s assigned responsibilities; working on special projects within the department; volunteering or contributing to organizations outside the department; and demonstrating an ability and willingness to work positively, respectfully and effectively with people inside or outside of the department.

Josh Grappy, a forensic computer specialist with the SID digital forensics unit (DFU), received the Leadership award fromDirector Wernecke and SID Assistant Directors Jennifer Cunningham and Dan Fodor. Here are just some of the reasons he was nominated:

josh-g-2“Josh does not sit back and watch the world go by, he is making things happen within our organization. Josh has a high level of perseverance, stick-to-itiveness and drive. He can be counted on to get things done. Josh not only meets the customers’ expectations, he regularly exceeds them.”

Please, join us in thanking and congratulating each of the SID award nominees and recipients. They are the reason we are able to meet our mission: To effectively and proactively prevent losses to the workers’ compensation system and to deter, detect, investigate and prosecute workers’ compensation fraud.

You can read the first article about our Sept. 14 event here, the second article about the event here, and our most recent annual report here.

BWC SID: Annual in-service training – Part 1 of 3

September 23, 2016 2 comments

By Jeff Baker, Program Administrator, BWC Special Investigations Department

admin-morrison-sid-mtgIn our constant quest for improvement, all members of the Bureau of Workers’ Compensation Special Investigations Department (SID) gathered on September 14, 2016 at our Mansfield service office to successfully complete annual in-service training.

BWC Administrator/CEO Sarah Morrison welcomed the 125 attendees and opened the meeting. In her opening remarks, Administrator Morrison praised the department’s more than 20 years of success. She noted that strategies identified and implemented during the past twelve months, under the leadership of SID Director James Wernecke, have positioned the department to extend its tradition of excellence.

Following these remarks, Administrator Morrison, SID Director Wernecke, and SID Assistant Directors Jennifer Cunningham and Dan Fodor presented service pins to 22 SID employees. These recipients included two employees with 30 years of service to the State of Ohio: Shawn Miller, a fraud analyst with the southeast regional claimant special investigations unit (SIU); and Lisa Ray, SID training manager.

Pictured left to right: Sarah Morrison, James Wernecke, Lisa Ray, Shawn Miller, Jennifer Cunningham and Dan Fodor.

Subsequently, Director Wernecke thanked Administrator Morrison for her executive leadership, essential support for SID’s mission and compelling presence at the annual event. All of members of the Special Investigations Department joined Director Wernecke in thanking Administrator Morrison for inspiring us to realize our departmental mission to deter, detect, investigate and prosecute workers’ compensation fraud.

In the coming two weeks, we will offer more details from September 14 training event. Stay tuned for part two of the series, which acknowledges specialized training we received at the event.

In the meantime, you can read the past posts about our SID Director here and our most recent annual report here.

Have presentation, will travel

As part of our mission to effectively and proactively prevent losses to the workers’ compensation system and to deter, detect, investigate and prosecute workers’ compensation fraud, we recognize the importance of educating and informing our stakeholders about how they may join us to combat fraud.

That’s why we annually schedule and conduct dozens of fraud presentations to groups of internal and external stakeholders throughout the state. These groups have included other BWC departments, public and private employers, third party administrators, medical providers, MCOs and members of associations, such as chambers of commerce, safety councils and bar associations.

During fiscal year 2015, we conducted 44 presentations describing and demonstrating how we accomplish our mission. Our SID employees share examples of successful cases and furnish all attendees with the means to detect and report suspected fraud.

In the photo below SID Special Agent in Charge Shawn Fox walks attendees of BWC’s 2016 Safety Congress & Expo through the steps he and his staff took when investigating the Hammond fraud case. More on that case here.

sid presentation

We welcome requests for fraud presentations from all interested organizations. To schedule a fraud presentation, simply e-mail your request to Jeffrey.B.1@bwc.state.oh.us and we will promptly contact you to discuss your group’s event.

We hope you’ll contact us and look forward to meeting you soon!

For more details pertaining to our fraud prevention efforts, view our Annual Report here.