Home > SID Information > Meet Karen, our fraud hotline dispatcher

Meet Karen, our fraud hotline dispatcher

We really like Karen, our fraud hotline dispatcher.

Why? She thoroughly interviewed a source and effectively documented suspected fraud, which resulted in the identification of $374,175 in savings. To thank her, a member of our Special Investigations Department recently presented a certificate of appreciation to Karen for her dedication and success as a dispatcher with the fraud hotline, which is operated by BWC’s customer contact center.

A fraud analyst and a special agent for our department note that one of their recent investigations would not have occurred without Karen’s initial interview of a source.

Karen, thanks for all that you do! To report workers’ comp fraud to Karen, click here or call her at the BWC fraud hotline at 1-800-644-6292.

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Categories: SID Information
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